Frequently Asked Questions
Everything you need to know about ordering PE bags from Pebag Factory.
📋 Orders & Pricing
Our standard MOQ is 1,000 pcs per size and specification. For first-time trial orders, we can be flexible — contact us with your target quantity and we'll see what we can do. MOQ applies per size and spec; if you order multiple sizes, each one has its own MOQ.
To give you the most accurate pricing, please share the following details: bag type (flat/zip lock/self-adhesive/gusset), size (width × length × gusset if applicable), thickness, material (PE/PO/CPE), quantity per order, and whether you need printing. Once we have these specs, we'll send a firm FOB China Main Ports quote within 24 hours.
We accept T/T (wire transfer) — most common for international orders (30% deposit, 70% before shipment); L/C (letter of credit) — for large orders with major banks; and Western Union — for sample fees and small orders. For established customers or repeat orders, we can discuss more flexible terms.
Our listed prices are FOB China Main Ports (goods loaded onto vessel at Guangzhou port). Most first-time buyers prefer CIF (we cover shipping + insurance to destination port) as it's simpler. DDP (delivered to your warehouse including customs clearance) is also available. We'll recommend the best option based on your location and order size.
🧪 Samples & Testing
Yes! Stock samples (existing sizes) are free of charge — you just pay the shipping cost (around $30-50 via DHL/FedEx). Custom samples made to your exact specs carry a small development charge, which is fully refundable upon formal order placement. Sample delivery takes 3-5 working days via express courier.
Absolutely. We understand first-time buyers want to evaluate quality before committing to large volumes. Contact us with your target quantity and we'll work out a trial arrangement. Many of our long-term clients started with a small test order.
🎨 Customization & Printing
Yes — 100% of our PE bags are made-to-order. You can customize width (50-1200mm), length (50-2000mm), gusset width, thickness (0.01-0.20mm), color (Pantone matched), and printing. There are no standard sizes in our factory — every order is custom. Send us your exact specs for a quote.
We offer gravure (rotogravure) printing — high-definition results ideal for large and medium runs. We accept artwork in AI, PDF, and CDR formats. Pantone color matching is available upon request. Custom logo printing is available for all PE bag categories.
As a general guide: lightweight items (<100g) → 0.03mm; medium items (100-500g) → 0.05mm; heavy items (500g-1kg) → 0.08mm; industrial/parts → 0.10-0.15mm. For stretch wrap, standard thickness is 0.015-0.025mm. We recommend requesting a sample to test before full production.
🔬 Materials & Quality
We use 100% virgin PE material — LDPE, HDPE, and LLDPE — sourced from Sinopec and PetroChina. No regrind, consistent quality batch to batch. Here's a quick guide: LDPE — soft, flexible, high clarity (best for general merchandise); HDPE — stiffer, economical (best for apparel); LLDPE — good balance of strength and clarity (best for heavy-duty). We also offer PO and CPE upon request.
PE (polyethylene) is our standard material — good clarity, flexibility, and strength. PO is a polyethylene blend that offers better heat sealability and is often more economical for certain applications. CPE (cast polyethylene) uses a different manufacturing process that produces ultra-thin, high-clarity film with exceptional softness. All three are sub-types of our Flat Bag category. Contact us and we'll recommend the best option for your product.
We can work with you to arrange the certifications your target market requires, such as FDA (US food contact), REACH (EU), or others. Since requirements vary by product type and destination country, the best approach is to let us know your specific needs and we'll advise on feasibility, cost, and lead time. Certifications are arranged through our raw material suppliers and testing labs on a per-order basis.
🚢 Shipping & Delivery
Typical timeline: Sample — 3-5 working days. Production — 15-20 working days after sample approval and deposit. Shipping depends on method: Sea freight (FOB): 15-25 days to destination port (most cost-effective). Air freight: 5-7 days. Express courier (DHL/FedEx/UPS): 3-5 days (best for samples).
Our factory is in Zhongshan, with easy access to Guangzhou, Shenzhen, and Nansha ports. This gives us flexible and cost-effective shipping options. Most orders ship FOB from one of these three ports. For a specific shipping cost estimate, please let us know your destination port or city and preferred method.
We customize the packaging based on your preference — bags can be packed in bulk, in polybags, or in cartons. For retail-ready packaging or barcode labeling, just let us know. Standard export packing (carton + pallet + stretch wrap) is included for all sea freight orders.
🏭 About Pebag Factory
We were founded in 2014 in Zhongshan, Guangdong, China — over a decade of PE bag manufacturing experience. Our facility spans over 3,000 sq.ft. with a dedicated team of 10+ staff, serving buyers in 50+ countries worldwide.
Yes, factory visits are welcome. We're located in Zhongshan, Guangdong — about a 1-hour drive from Guangzhou. It's recommended to schedule your visit at least 3 days in advance so we can prepare samples and arrange pickup from the train station or airport if needed.